This report describes the methods and results of operations research undertaken to assess the effectiveness of World Vision’s maternal and child health1 (MCH) program in the Central Plateau region of Haiti. The research had three main objectives: (1) to assess the effectiveness of implementation and operations of the program relative to plans; (2) to assess the quality of delivery of the various services; and (3) to explore the perceptions of different stakeholders (i.e., beneficiaries and field implementers) regarding the operations and quality of services provided by the program.